Terms & Conditions

Session Booking & Payment

• All coaching sessions must be booked in advance through the designated scheduling platform.

• Payment is required at the time of booking to confirm your appointment.

• Accepted payment methods include credit/debit cards and secure online transfers.

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Rescheduling & Cancellation

• You may reschedule or cancel your session up to 24 hours before your scheduled time without penalty.

• Cancellations made less than 24 hours in advance will be charged 50% of the session fee.

• No-shows or same-day cancellations will be charged the full session fee.

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Refunds

• Refunds are not issued for completed sessions.

• If a session is canceled within the allowed window, a full refund will be processed or credited toward a future session—based on your preference.

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Late Arrivals

• Sessions will begin and end at the scheduled time. Late arrivals may result in a shortened session without a fee adjustment.

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Emergency Exceptions

• I understand that life happens. In cases of emergency or extenuating circumstances, please reach out directly. I’ll do my best to accommodate with compassion and flexibility.

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Client-Coach Fit

• Coaching is a collaborative process, and alignment matters. If either of us feels that the partnership isn’t the right fit, I’ll support you in finding a coach or resource better suited to your needs. Any unused sessions will be refunded in full.